PRIVACY POLICY

GreenRoots LLC & WeedOut of Clarksville

Effective Date: April 2026

1. Introduction

GreenRoots LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website greenrootstree.com (the “Site”) and when you engage with our tree care, lawn services, weed control, and related business services (“Services”).

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site or Services. By accessing and using the Site and Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

Information You Provide Directly

When you contact us, request a quote, schedule a service, or create an account, we may collect the following information:

• Name, email address, and phone number

• Mailing address and property location

• Service preferences and history

• Payment information (processed securely through third-party providers)

• Communications and correspondence with our team

• Feedback, reviews, and testimonials

Information Collected Automatically

When you visit our Site, we may collect certain information automatically, including:

• Browser type and operating system

• Internet Protocol (IP) address

• Pages visited and time spent on the Site

• Referring website

• Geolocation data (when permitted)

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. These may include session cookies (which expire when you close your browser) and persistent cookies (which remain on your device). You can control cookie settings through your browser preferences; however, disabling cookies may affect the functionality of our Site.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Services

• Process and respond to your inquiries and requests

• Schedule and manage service appointments

• Send promotional materials and updates (with your consent)

• Process payments and account management

• Analyze Site usage and improve our website experience

• Comply with legal obligations and protect our legal rights

• Prevent fraud and enhance security

4. Information Sharing and Disclosure

Third-Party Service Providers

We may share your information with third-party service providers who assist us in operating our website, conducting our business, and serving our customers. These may include payment processors, customer relationship management (CRM) systems, scheduling platforms, email and communication services, and analytics providers. We ensure these providers are contractually obligated to maintain the confidentiality of your information.

Business Transfers

If GreenRoots LLC is involved in a merger, acquisition, bankruptcy, dissolution, or similar transaction or proceeding, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

Legal Requirements

We may disclose your information if required by law or in response to legal process, such as subpoenas or court orders, or to protect the rights, property, and safety of GreenRoots LLC, our customers, and the public.

5. Data Security

We implement appropriate administrative, technical, and physical security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data in transit and at rest

• Secure payment processing through industry-standard providers

• Limited access to personal information on a need-to-know basis

• Regular security assessments and updates

However, no security system is impenetrable. While we strive to protect your information, we cannot guarantee absolute security. You acknowledge that you provide information at your own risk and are responsible for maintaining the confidentiality of any passwords or account credentials.

6. Your Privacy Rights

Access and Control

You have the right to access, review, update, or correct your personal information. You may contact us using the information provided below to request access to, or correction of, your information.

Opt-Out

You may opt out of receiving promotional emails from us by clicking the “unsubscribe” link in any marketing email or by contacting us directly. Please note that even if you opt out of promotional communications, we may continue to send you transactional emails related to your service requests and account management.

Deletion

You may request the deletion of your personal information, subject to certain exceptions (such as when we are required to retain information for legal or business purposes). We will process deletion requests in accordance with applicable law.

7. State Privacy Rights

Depending on your state of residence, you may have additional privacy rights. For example, residents of California and other states with comprehensive privacy laws may have the right to:

• Know what personal information is being collected about you

• Delete personal information collected from you

• Opt-out of the sale of your personal information

• Non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

8. Third-Party Links

Our Site may contain links to third-party websites and services that are not operated by GreenRoots LLC. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing your information.

9. Children’s Privacy

Our Site and Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13 without parental consent, we will promptly delete such information. If you believe we have collected information from a child under 13, please contact us immediately.

10. Data Retention

We retain your personal information for as long as necessary to provide our Services, fulfill the purposes outlined in this Privacy Policy, and comply with applicable legal requirements. If you request deletion of your information, we will remove it from our active systems unless we are legally required to retain it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our Site with a new effective date. Your continued use of our Site and Services following the posting of changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

 

GreenRoots LLC

Lafayette, Tennessee

Website: greenrootstree.com

Email: [keenan@greenrootstree.com]

We will respond to your inquiry within 30 business days or as required by law.